Common Questions
Find quick answers about UpCup’s café branding products, ordering and delivery.
What is UpCup?
UpCup is an Australian café branding store offering pre-designed, ready-to-use and coordinated printed products for cafés. Our range includes café posters, window graphics, A-frame signs, counter strut cards and complete café branding kits.
Who are UpCup products designed for?
UpCup products are designed primarily for independent cafés, coffee shops, bakery cafés, coffee kiosks and new café openings across Australia.
How can café branding help my business?
Coordinated branding can improve your café’s appearance, create a clearer identity and draw attention to drinks, food, upgrades and promotional offers. Results will vary depending on your café, location, products and how the branding is displayed.
Do I need to refurbish my café?
No. UpCup offers an affordable way to refresh an existing café without undertaking a complete fit-out. Always check your lease, landlord requirements and any relevant approval processes before installing signage.
What is included in a branding kit?
Each kit contains a coordinated selection of printed café branding products from the same design collection.
What's included in our Branding Kits:
- 8x Premium A2 Promotional Posters
- 1x Large Window Decal
- 1x Counter Strut Card
- 1x A-Frame Sign + 2x Corflute Signs
Are the designs customisable?
UpCup specialises in ready-made designs that remove the time, cost and hassle of custom design. Products are generally supplied as displayed unless customisation is specifically offered on the product page.
Does UpCup sell downloadable artwork?
No. UpCup currently sells professionally printed physical products delivered directly to the customer. Downloadable artwork is not currently available.
Are frames and installation included?
Frames, display hardware and installation are only included when specifically stated in the product description. Please check the individual product page for full details.
How long will my order take?
Production and delivery times vary depending on the product and destination. Estimated timeframes are provided on individual product pages and during checkout.
Does UpCup deliver throughout Australia?
Yes. UpCup’s professionally printed café branding products are available for delivery across Australia. Product-specific delivery information is provided at checkout and on individual product pages.
Can I order from outside Australia?
International orders may be available on request. Please contact us at hello@upcup.com.au before ordering so we can confirm production and delivery options.
What if I have another question?
We’re happy to help. Contact us at hello@upcup.com.au, and we’ll assist you with choosing the right products for your café.
